Updated 10 November 2026.
From request to agreement
The public operating name is airporttransferkrakow.com. Submitting the form records an enquiry. The route, vehicle, price and conditions must be agreed and separately confirmed before transport is booked.
Price and payment
Quotations use Polish złoty (PLN). Establish the full amount, inclusions, payment method and due date with reservations before accepting. The website takes no online payment. Changes to the party, route or schedule can require a revised price.
Cancelling a confirmed journey
Cancellation received at least 24 hours before the confirmed pickup is free. Give the journey reference when calling +44 7418 377801 or contacting WhatsApp. Times are interpreted in Europe/Warsaw.
Conditions for cancellation within 24 hours, no-shows and unused services are agreed in the quotation. Check those terms before confirming; this website does not establish a later-cancellation percentage.
Collection, waiting and changes
Use accurate addresses and follow the agreed meeting instructions. Specify flights, fixed visit times and access restrictions. Waiting allowances, additional stops and hourly extensions are defined in the proposal. A requested amendment takes effect when accepted by reservations.
Vehicles and visits
Category images are representative. Confirm the actual model, space for all luggage and any child-seat or accessibility needs. Attraction entry, guiding and other third-party bookings are arranged separately. Allow for traffic and weather when agreeing a schedule.
Questions and rights
Raise concerns with the reference and relevant journey details. These terms do not replace mandatory consumer rights. See the privacy notice for information about submitted details.